CSCP Body of Knowledge

The CSCP Body of Knowledge is made up of the following four domains:

Supply Chain Management Fundamentals (30%)

  • Explore how successful supply chain management adds value to your organization
  • Understand the supply chain management process
  • Develop a supply chain strategy that aligns with corporate strategy
  • Assess and measure the effectiveness of supply chains
  • Establish a continuous improvement process for supply chains
  • Understand the importance of supply chain design and its continually evolving capabilities

Building Competitive Operations, Planning, and Logistics (20%)

  • Understand natural dynamics within the supply chain to optimize performance and increase profitability
  • Assess the value of demands and reduce complexity in demand planning
  • Establish collaborations to replace or improve demand estimates
  • Include supply chain factors in product designs
  • Align distribution and transportation options with supply chain strategy
  • Develop and implement plans for using 3PL and 4PL service providers
  • Understand the importance of reverse logistics

Managing Customer and Supplier Relationships (30%)

  • Categorize customers based on their profiles and needs
  • Understand customer loyalty and lifetime value of a customer
  • Establish measures of customer satisfaction
  • Understand the strategic importance of purchasing and supplier relationships
  • Establish a supplier rating system
  • Effectively use customer data to improve service performance and increase value to suppliers and customers

Using Information Technology to Enable Supply Chain Management (20%)

  • Understand the role of data and information technology in support of the supply chain
  • Learn how technology-enabled supply chains contribute to business strategies and operating plans
  • Demystify the IT infrastructure as it relates to the comprehensive set of supply chain management systems
  • Understand the innovative technologies enabling collaborative commerce and global visibility
  • Apply technology to enhance distribution, reverse logistics, and global supply chain communications

Sign up for a class now